Lost & Found

If you misplace your baggage or your belongings at CCISA, Lucknow please do not worry. We are here to help you retrieve your lost items. All the agencies at the airport are directed to deposit any unclaimed goods under the lost & found property. The goods are deposited after duly recording the contents, description, date & time of depositing, and the depositor's signature.

The lost property is kept on as is where is basis. The airport is not liable for any damages to any lost property under its custody. Baggage handling and delivery at CCSIA is the responsibility of airlines from the point of check-in to the point of collection. If anything is left onboard the aircraft, respective airlines should be contacted immediately.

All the lost & found items are submitted here so that passengers can reclaim them with proper identification with the permission of the Duty Terminal Manager (DTM). If a passenger loses something inside the Security Hold Area, they can contact the nearest CISF officer.

Lost & Found Claim Process:

    Step 1: Contact Lost & Found Department and submit your details.

    Step 2: Lost & Found Team will Verify the details and revert to Passenger.

    Step 3: In case the item is verified, the lost article/articles may be claimed on producing the following documents during working hours only:

    • Copy of Boarding Pass / Ticket
    • A letter filled and signed by the owner with details of the items being claimed
    • Government-authorized photo identity card, preferably Passport / Driving License / Aadhaar Card / Voter Card

In case the passenger is not able to claim the item in person, they may authorize someone to collect it on their behalf.

Terminal Location:
Terminal 2
Departure- Duty Terminal Manager's Office, Near Entry Gate

Terminal 1
Departure- Duty Terminal Manager's Office, Near Entry Gate

Time: 09:30 AM to 6 PM (Monday to Saturday)

Contact Number: +91 8188091406

Contact Details: Terminal Operations shift Number +91 8188068811

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