Covid19

Covid-19 Instructions 

Help Desk Important Contact Numbers

  • 1. Customer Service Executive
    Contact Details: +91 8714601843


  • 2. Terminal Manager
    Duty Terminal Manager
    Contact Details: +91 9495929282


The global COVID-19 pandemic has had a significant impact on the way we live our lives, including how we travel by air. Please read these instructions carefully before you begin your journey from home, so you know what to expect when you get to the airport. We have put in place several measures to keep you and our staff safe.
 

Before you begin your journey:

VERY IMPORTANT
  • Please travel to the airport only if you have a flight booked. Only passengers will be allowed inside the terminal building upon showing a valid ticket.
  • Kindly check the latest travel guidelines issued  by the government for your destination and the requirements on returning (if any), such as:
    1. Quarantine upon reaching your destination and/or
    2. Mandatory health declaration

At the airport:

  • You must always wear a face mask while inside the terminal, failing which you may be refused to travel.
  • Please wash your hands regularly. Additionally, hand sanitizing booths have been placed across the airport at various locations for your use.
  • Temperature checks will be carried out before you enter the terminal building and we request your cooperation for them same.

We have an enhanced cleaning regime in place across the terminal building – you may see our sanitizing teams in operation 24/7.

  • We have installed protective screens at various locations throughout the terminal, including check-in desks and security.
  • Kindly continue to keep your mask on as you pass through security, unless you are asked to remove it at the check points by the security personnel.

Please bear with us if the processing time taken is slightly longer at the security booths.

  • For the safety of yourself and others, we urge you to follow the signages displayed at various check points. Please maintain social distancing as far as possible and wherever indicated, especially in queues and while being seated.

We further request you to adhere to the guidelines regulated by the state and the central government for the sake of everyone’s safety.

While we know that these rigorous safety measures may create a few bottlenecks, please understand that these are being implemented for the safety and well-being of all travelers as well as staff members.

We look forward to welcome you at Thiruvananthapuram International Airport, Thiruvananthapuram and our team will be glad to assist you in every possible manner.

For further instructions, please check Ministry of Civil Aviation website for details:

https://www.civilaviation.gov.in/en/documents/notifications

https://www.civilaviation.gov.in/en/covid-19-vbm


Covid-19 Gallery